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| Privacy Policy |
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OWL Respects Your Privacy.
We will only collect, store and use information from you and your company for certain defined purposes. We do not sell information obtained from our customers. We only share customer data with those outside of OWL with your consent, as required by law or to protect OWL the interests of OWL, its customers, or the public. We do at times share information with partner companies that assist OWL in fulfilling its commitments to you. We require such companies to follow a similar commitment to the protection of your privacy. Please feel free to contact OWL with any concerns about our practices regarding your privacy. It is our goal to ensure the highest levels of security and confidentiality for all OWL customers while effectively conducting our business.
At times it is necessary for us to obtain some personal information in order for OWL to provide services including but not limited to product samples, technical support, price quotations, on-line product ordering and product service. OWL may use such information to contact you directly in order to provide requested services. If you decide not to provide such information through the OWL web site, then please refer to the contact us page for information about obtaining support services off-line.
Customer Information Uses by OWL
The information you provide will be kept confidential and used to support your customer relationship with OWL. Among other things, we may alert you to product modifications, special offers, updated applications information and other new products and services from OWL.
e-Commerce at OWL
Use of the online shopping cart requires that you provide information such as credit card information, name, address, phone number, e-mail and any other information you provide us. OWL uses industry standard security measures available through your browser called SSL encryption to protect your data. If you would like to make a purchase, but do not want to provide your ordering information online, you may contact a sales representative directly at 1-800-242-5560 or through the numbers listed on our contact page.
Use of Cookies
If you are just browsing our site, no cookie will be placed on your hard drive.
When ordering from the OWL website, we use cookies to track what you order—the cookie identifies your browser with a unique, random number or "session ID." This data is then stored on the your hard drive and contains only information about your current or pending order. The cookies we use do not reveal any personal information about you and is in no way linked to any personally identifiable information while on our site. Once you complete your order, the cookie terminates.
When purchasing OWL products from the OWL website the user must create a "OWL ID" using specific personal information. First: Simply fill out a brief profile—your email address—then choose a password for security. The system saves your information and assigns you a unique "OWL ID." Personal information such as shipping and billing information is required to proceed with any online order. Once shipping and billing information is provided to OWL, you can simply enter your email address and password—the system will automatically look up the information it needs—thus saving you time and easing the checkout process. All of this information is stored in a secure database and will not be shared with any company outside of our family of companies.
Review of Personal Information
OWL does not maintain personal information in a retrievable form. Contact OWL for information regarding review of personal information.
OWL will contact you in the event of a potential problem with your purchase or for any normal business communication regarding your purchase. You may select the method of such contact when you place your order.
OWL Programs Customer Contact Programs
OWL uses a variety of methods to inform our customers about events such as new product introductions, product modifications and updates, special purchase programs and other company news. We obtain customer information from a variety of sources. If you do not wish to receive such information, please contact your OWL representative by email, fax or voice in order to be removed from our internal direct contact list. Due to the fact that some customer contact programs are prepared well in advance, please allow 4-6 weeks for implementation of such a request. We will make every effort to fully honor such requests. Data is at times collected from outside sources some duplication of contact is possible. OWL attempts to minimize the possibility of duplicate contacts wherever possible.
Privacy for Linked Web Sites
The OWL Web site contains links to other Web sites that are not operated
or controlled by OWL. Other websites which are linked to/from www.Owlsci.com may have policies different from those described here. OWL is not responsible for the privacy practices of the Web sites that it does not operate; therefore, please review the privacy policy notices on those websites for details.
Contact OWL
OWL is the sole operator of the www.owlsci.com Website. If you would like to contact us for any reason, please refer to the contact page of this site.
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